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cbaji1 is clear about what data we collect from your account, how we use it, and the steps you can take to review or correct it. Access to this platform depends on your local law and eligible regions — this policy explains your rights within that framework.
We collect information you provide when creating and operating your account — your registration details, login activity, transaction records, and device information. When you add a payment method such as bKash or Upay to your account wallet, we record the transaction reference and payment type to support your account history; we do not store full wallet credentials on our end. Device data — the browser type, operating system, and session identifiers from your mobile or desktop access — is logged to maintain continuity across your sessions and to help us detect unusual activity on your account. We also collect communications you send to our support team so we can track and resolve your queries. This data is used strictly to operate your account, process transactions, deliver support, and meet any obligations that apply under the laws of the jurisdiction where this service is available to you. We do not sell your personal data to third parties. Your continued use of the platform following any update to this policy constitutes acknowledgement of the revised terms. If you have questions about how a specific data type is handled, reach the support team through the contact routes listed in this page.
This policy applies to data processed through your cbaji1 account directly. Four areas define its boundaries — what is inside, what sits at the edge, and what falls outside our control entirely.
Login activity, session data, and device identifiers generated when you access your account on mobile or desktop are fully within scope. We log these to maintain continuity and flag irregular access patterns on your account.
Payment references from bKash and Upay deposits recorded in your account wallet fall within this policy. We hold transaction metadata — reference numbers and timestamps — not your full mobile banking credentials.
Browsing activity within the platform — game lobby navigation, support page visits, and account settings pages — is captured in aggregate session logs. These logs are used for service improvement, not for individual profiling shared externally.
Payment processors, mobile wallet networks, and any external service you connect to from this platform operate under their own privacy terms. Once a transaction leaves our platform and enters bKash or Upay infrastructure, their policies govern that data.
You have concrete actions available under this policy. Start by opening your signed-in account area — your transaction history, payment method records, and session log summaries are visible there without needing to contact support. If you spot an error in your account details, the account settings page shows the fields you can edit directly; for details you cannot change through settings, contact our support team with the specific correction you need and the account reference it relates to. If you want to understand what data we hold on your account, or you want to request its removal subject to any legal retention requirements that apply in your region, send that request through the support contact routes published on this page. We aim to acknowledge data queries and return a substantive response within a reasonable window — the exact timeline depends on the nature and complexity of the request. Availability of certain data rights may depend on the laws applicable in your region.
Open the account area when signed in. Transaction history, deposit references from bKash or Upay, and session activity are displayed there. No support request is needed for routine record checks.
Account settings lets you update most personal details directly. For fields locked from self-edit — such as registered identity information — contact support with your account reference and the specific correction needed.
For questions about what we hold, how long we retain it, or who has access to it, use the support contact routes on this page. State your account reference and the specific data type you are asking about so we can respond accurately.
You may request deletion of personal data subject to legal retention obligations in your eligible region. Submit the request through support with your account details. We will confirm what can be removed and what must be retained under applicable rules.
These are the contact routes published on this platform for privacy and account queries. Use the route that matches your question — live chat for quick account checks, email for formal data requests.
Open the chat widget from your signed-in account page to ask about data held on your account, request a correction, or get directed to the right process for a formal data query.
Send formal data requests — including access, correction, or removal requests — to the support email address listed in your account area. Include your account reference and the specific data matter in your message.
The account help section on this platform walks through the steps for common privacy actions: reviewing your transaction records, updating personal details, and locating your session history without contacting support.
Our approach to data handling is built around your account security and the legal requirements of the regions where this platform operates. Here are the four areas that define how we manage your information.
We use cookies to keep your session active across mobile and desktop, remember your account preferences, and gather anonymised site usage data. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect account functionality.
Account access is protected through login authentication on your registered device. Unusual access patterns — such as a new device or location — may trigger a verification step shown in your account. We do not store bKash or Upay wallet PINs or passwords.
We keep account and transaction records for the period required by applicable law in the jurisdiction where the platform is available to you. After that period, data is deleted or anonymised. Your account history remains accessible to you while your account is active.
When this policy is updated, a revised version is published on this page with the effective date noted. For questions about a specific change or to confirm how a rule applies to your account, contact us through the support routes listed on this page.
These are the questions we hear most from account holders about data, privacy choices, and how to act on this policy.
We collect the details you enter at registration, your login and session activity, device identifiers from your mobile or desktop access, payment references from bKash or Upay transactions recorded in your wallet, and communications you send to our support team. We do not collect your mobile banking PIN or password.
Sign into your account and open the account area — your transaction history, payment references, and session records are visible there. For a broader data access request, contact support through the live chat or email route on this page and include your account reference.
Yes. Send a removal request through the support contact routes on this page with your account reference and the data type you want removed. We will confirm what can be deleted and what must be kept under legal retention rules that apply in your eligible region.
We do not sell your personal data. Payment processors like bKash and Upay receive only what is needed to process your transactions, and they operate under their own privacy terms once the transaction enters their network. We do not pass your data to marketing third parties.
Cookies keep your session active, remember your account settings, and provide anonymised usage data that helps us improve the platform. You can manage or block cookies in your browser settings, though some account features may not work as expected if session cookies are disabled.
An updated version of this policy is published on this page with an effective date. Continuing to use the platform after that date means you have seen the revised terms. For questions about what changed and how it affects your account, contact us through the support routes listed here.